6pgm Privacy Policy
This policy explains how personal information of players registered with 6pgm is collected, stored, used, and protected.
Table of Contents
Introduction
6pgm ("Platform", "we") is an online football betting and casino service platform for players in Myanmar. We take the security and protection of players' personal information very seriously.
This Privacy Policy ("Policy") clearly explains what personal data 6pgm collects, how it is used, and how it is protected when you use our website, mobile site, and related services ("Services"). By continuing to use our Services after reading and understanding this Policy, you are considered to have agreed to it.
We collect only the data that is strictly necessary to operate the Services properly, handle financial security matters, and ensure legal compliance. We collect as little information as possible and do not retain it longer than necessary.
Data we collect
We collect only the information needed to provide our Services. This information can be grouped into the following categories.
2.1 Information you provide directly
- Full name (in Burmese or English)
- National Registration Card number or citizenship verification card number
- Date of birth (to verify that you are 21+)
- Phone number and email address
- Bank account or digital wallet (KBZPay, Wave Money, AYA Pay, CB Pay) details
- Player account deposit and withdrawal records
- Message records provided when contacting our support team
2.2 Information collected automatically
- IP address and computer / mobile device information
- Browser type, language settings, and operating system
- Pages visited on the website and time spent
- Gaming records (bet amounts, game types, results)
- Login and logout time records
How we collect data
We collect data through the following methods.
- Account registration: Data is provided when a player fills in the registration form.
- Deposits and withdrawals: Financial information is obtained when a player makes a transaction via a bank or digital wallet.
- Cookies: Browser information is collected through cookies during visits to the website.
- Customer support: Information provided when contacting us via Live Chat or email is stored.
- Third-party providers: Verified data is received through payment service companies and KYC (Know Your Customer) verification services.
How we use data
We use the data we collect only for the following purposes.
- To create player accounts and verify secure access
- To process deposit and withdrawal verification and carry out secure financial transactions
- To provide casino games, football betting, and other services
- To check eligibility for bonuses, promotions, and VIP programmes
- To detect and prevent financial fraud
- To provide player support and technical assistance
- To monitor compliance with our responsible gaming policy
- To review and analyse gaming records for service quality improvement
- To ensure compliance with applicable laws in Myanmar
We do not sell or rent player data to third-party advertisers.
Data security
6pgm uses a range of technical and administrative security measures to protect players' personal data from unauthorized access, disclosure, alteration, or destruction.
- SSL / TLS Encryption: Data is protected by SSL/TLS protocol during transmission.
- Database Encryption: Stored national ID numbers and financial data are encrypted before being saved.
- Access Control: Player data can only be viewed by authorized staff on a need-to-know basis.
- Two-Factor Authentication (2FA): 2FA protection is provided for player account login.
- Regular Audits: Cybersecurity checks are carried out regularly and any vulnerabilities are fixed.
While internet data transmission cannot be guaranteed 100% secure, we will notify players as quickly as possible if a data breach occurs.
Data Retention Period
We retain player data for as long as required by law, not merely for as long as it takes to provide the service. These periods can be explained as follows.
- Active Accounts: Data is retained until the service is terminated.
- Financial Records: Deposit and withdrawal records are retained for the legally required period.
- After Account Closure: Once there is no longer a legal requirement after account closure, data will be deleted or anonymized.
Players' Rights
Each player has the following rights regarding their personal data.
- Right to Access: You can request to view what data is stored in your account.
- Right to Rectification: You can request correction of any inaccurate or incomplete data.
- Right to Erasure: You can request deletion of your data after the legal retention period has ended.
- Right to Restrict Processing: You can request that data processing be limited while a review is in progress.
- Right to Portability: You can request that data we hold about you be provided in a readable format.
- Right to Object: You can contact us with reasons to object to any particular data processing activity.
To exercise these rights, contact [email protected]. Please note that legal data protection restrictions may apply, and we may not be able to fulfill a deletion request where a legal obligation to retain the data exists.
Cookies and Tracking Tools
Cookies are small text files stored in a player's browser. We use cookies for the following purposes.
9.1 Essential Cookies
These cookies are strictly necessary for the website to function correctly — for example, login sessions and security tokens. These cookies cannot be disabled.
9.2 Performance Cookies
These cookies help us understand how players use the website and improve service quality. They can be disabled in browser settings, though some features may not display correctly as a result.
9.3 How to Control Cookies
Players can view, delete, or disable cookies through their browser settings. Please be aware that doing so may prevent some features of the website from working at their best.
Policy on Minors
6pgm is a platform for players aged 21 and above only. We have no intention of collecting data from or providing services to players under 21.
Date of birth verification is carried out at registration. If a player is found to be under 21, their account will be closed immediately and their data deleted. If you become aware that a child is accessing our website, please contact [email protected] immediately.
Policy Changes
We reserve the right to amend this Privacy Policy as needed. If changes are made, the "Last Updated" date on this page will be revised accordingly, and for significant changes, players will be notified via an alert at login.
Continuing to use our services after changes are published will be considered acceptance of the updated policy. If you do not agree with the changes, please stop using the service and contact us at [email protected].
Contact Methods
If you have any questions, requests, or notices regarding this Privacy Policy, you can contact our support team.
- 24/7 Live Chat: Contact us directly in Burmese on the website
- Email: [email protected]
We are committed to handling data protection matters promptly and effectively.