FAQ

6pgm Frequently Asked Questions
Complete Answers

From withdrawals to KYC verification — clear and precise answers to the questions 6pgm players ask most.

Whether you are new to the 6pgm platform or a long-time player, questions about deposits and withdrawals, bonus terms, live casino gameplay, KYC documents, and local game systems come up all the time. This FAQ page covers all of those questions in one place, so you can find answers on your own without needing to contact Live Chat. If you still can't find the answer you need, our support team at the bottom of this page is available 24/7 to help.

Questions about Withdrawals

When withdrawing, your KBZPay, Wave Money, AYA Pay, or CB Pay account name must match the name registered on the 6pgm platform. Withdrawals to accounts under a different name are not allowed, and this rule is strictly enforced for the security of your funds. You must therefore withdraw using the same name as your deposit account, and bank transfer is also available as a withdrawal option.

Bonus funds cannot be withdrawn directly — you must first meet the wagering requirement. For the 200% first deposit bonus, you need to wager 20x the bonus amount before withdrawing any winnings from it. For example, if you deposit 20,000 Ks, you receive a 40,000 Ks bonus, and you must wager 800,000 Ks before withdrawing bonus winnings. Your own deposited cash can be withdrawn at any time without completing any wagering requirement.

In general, 6pgm withdrawal processing takes between 15 minutes and 2 hours from the time of request. Accounts with completed KYC verification tend to be processed faster, and times may vary slightly depending on the amount, payment method, and network conditions. If it is taking longer than expected, contact us via Live Chat.

The minimum withdrawal amount at 6pgm is 30,000 Ks. Withdrawal requests below this amount are not permitted. The minimum deposit amount is 20,000 Ks, which applies equally across all five payment methods: KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer.

Baccarat & Table Games

Baccarat is a card game that compares two hands: the Player hand and the Banker hand. Players place bets predicting which hand will come closest to a total of 9. You can also bet on a Tie, where both hands end up equal. At 6pgm, Baccarat is available in the live casino with a scheduled live streaming timetable.

In Roulette, you predict where the ball will land on a spinning wheel numbered 0 to 36. There are various betting options, including betting on a single number, red or black, odd or even, or a range of numbers. It is simple and fast, which makes it popular among Myanmar players.

Bet amounts at 6pgm's live casino table games vary depending on the game type and the table the player chooses. Standard tables allow you to start with a small amount, while players at higher VIP levels have access to larger bets and exclusive tables. You can check the exact amounts by entering the game lobby.

Yes. You can access and play 6pgm's Live Casino directly from a mobile browser on both Android and iOS without downloading any app. Video quality adjusts automatically based on your connection speed, so you can play smoothly on WiFi or 4G.

Dragon Tiger is a straightforward version of Baccarat where only one card is dealt to the Dragon side and one to the Tiger side. You simply predict which side will have the higher card. Ace counts as the lowest and King as the highest. With fewer decisions involved than Baccarat, rounds are quick and clear-cut.

Account Verification (KYC)

KYC (Know Your Customer) is the process of verifying a player's real name and age. It is essential for preventing players under 21 from accessing the platform and for protecting against financial irregularities. Accounts with completed KYC also benefit from smoother withdrawals, and the process helps protect the players themselves.

At 6pgm, you can submit either a Myanmar National Registration Card (NRC) or a Passport. Submitted photos must be clear, unedited, uncropped, and still valid. If a photo is blurry or incomplete, you will need to resubmit.

Documents submitted to 6pgm are protected with SSL encryption and are used solely for KYC verification purposes. They are never shared with third parties for any reason and are handled in accordance with our privacy policy. Protecting players' personal information is a top priority at 6pgm.

KYC verification is typically carried out at the time of your first withdrawal request. It may also be requested for large deposits or withdrawals, and as part of account security checks. Completing KYC in advance reduces delays when you withdraw.

Local Games

Yes. 6pgm's local games — 2D, 3D, and Shan Koe Mee — are accessible directly from your Android or iOS mobile browser with no app download required. The game interface adjusts automatically to your screen size.

3D is a game where a 3-digit number combination is drawn. Players choose their numbers and place bets before the result is announced. The draw process runs on transparent technology, and 6pgm guarantees fair play. You can check result records directly in the game lobby.

Shan Koe Mee is a traditional Myanmar card game played with a Shan deck. It supports 2–4 players, and once you understand the card rules it is a straightforward game. On the 6pgm platform you can read the game guide before entering, and practice with demo play at your own pace.

In 2D, you choose two digits from 00–99 and place your bet. If your numbers match the result, you win. Prize rates vary depending on the bet type — for example, the rates for straight and box bets differ. On 6pgm, 2D result records are displayed clearly and you can adjust your stake yourself.

Yes. Once you deposit via KBZPay, Wave Money, AYA Pay, CB Pay, or bank transfer, your balance appears instantly and you can start playing 2D, 3D, and Shan Koe Mee right away. No waiting — as soon as your balance is topped up you can jump in, so you can play at any time.

Get in Touch and Get Answers

If you have questions not answered in this FAQ, you can contact 6pgm's 24/7 support team directly in Myanmar language. We are always working to make sure you can get answers any day, at any time, and we resolve player issues as quickly as possible.

24/7 Live Chat (Myanmar)
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